What is the meaning of credits?
Credits are used in exchange for analyzing data with
SmartReader. The chart above shows how many credits you will need depending on the
services you plan to use.
I want to analyze 5000 comments/feedback statements
want to use
Sentiment and Custom Text Classifier. How many credits will be deducted?
Let’s assume you select 5 themes for categorization.
To analyse 5,000 comments/feedback statements, you will need:
5000*1=5000 credits for sentiment analysis and
5000*5=25000 credits for categorization.
So you will utilize a total of 30,000 credits.
How can I subscribe to paid packages?
You can subscribe to any of the packages from your
dashboard. If you do not have a ParallelDots account, please sign up to get 4000
P.S. This is an automatic recurring billing & will renew every 30 days. You can
your subscription at any time during your billing cycle.
Can I use SmartReader to find out only Sentiment?
Yes, you can. Click on the tick-box next to sentiment
when you’re uploading your spreadsheet and your data will be processed for
Can I upgrade my subscription during my billing cycle?
Yes, you can upgrade your account from your dashboard.
In this case, your current remaining credits will add up to your total credits.
For example, suppose you have 100 credits left in your account and you subscribe to
the Pro plan. Then, you get a total of 100+600000=600100 credits.
I conducted one survey with 2 open-ended questions.
There were 1000 responders. How many credits will I need to analyze these
You have a total of 2000 responses to analyze.
Let’s assume you select 5 themes to classify your responses into. Then, you will
2,000*1=2,000 credits for sentiment analysis
2,000*1=2,000 credits for emotion analysis
2,000*1=2,000 credits for extracting keywords
2,000*5=10,000 credits for theme-wise classification.
You will need a total of 16,000 credits to analyze these survey responses.