Subscription plans

FREE

0$

Every 30 days

4,000

CreditsCredits are used in exchange for analyzing data with SmartReader.

STARTER

49$

Every 30 days

30,000

CreditsCredits are used in exchange for analyzing data with SmartReader.

ADVANCED

149$

Every 30 days

1,50,000

CreditsCredits are used in exchange for analyzing data with SmartReader.

PRO

299$

Every 30 days

6,00,000

CreditsCredits are used in exchange for analyzing data with SmartReader.

How credits work

Service

Sentiment
Emotion
Keyword
Custom text classifier

Credits needed (for 1 comment/feedback)

Credit(data in English)

1
1
1
1 credit x no. of themesA theme is a category that you select for classifying your feedback/comments into.

Credit(data in other languages)

2
2
2
Credit needed(for 1 comment/feedback)
Services Credit(English) Credit(other languages)
Sentiment 1 2
Emotion 1 2
Keyword 1 2
CTC 1 credit x no. of themes Contact us

Frequently Asked Questions

Q.

What is the meaning of credits?

A.

Credits are used in exchange for analyzing data with SmartReader. The chart above shows how many credits you will need depending on the services you plan to use.


Q.

I want to analyze 5000 comments/feedback statements and want to use Sentiment and Custom Text Classifier. How many credits will be deducted?

A.

Let’s assume you select 5 themes for categorization.
To analyse 5,000 comments/feedback statements, you will need:
5000*1=5000 credits for sentiment analysis and
5000*5=25000 credits for categorization.
So you will utilize a total of 30,000 credits.



Q.

How can I subscribe to paid packages?

A.

You can subscribe to any of the packages from your dashboard. If you do not have a ParallelDots account, please sign up to get 4000 free credits.
P.S. This is an automatic recurring billing & will renew every 30 days. You can cancel your subscription at any time during your billing cycle.

Q.

Can I use SmartReader to find out only Sentiment?

A.

Yes, you can. Click on the tick-box next to sentiment when you’re uploading your spreadsheet and your data will be processed for sentiment only.


Q.

Can I upgrade my subscription during my billing cycle?

A.

Yes, you can upgrade your account from your dashboard. In this case, your current remaining credits will add up to your total credits.
For example, suppose you have 100 credits left in your account and you subscribe to the Pro plan. Then, you get a total of 100+600000=600100 credits.


Q.

I conducted one survey with 2 open-ended questions. There were 1000 responders. How many credits will I need to analyze these responses?

A.

You have a total of 2000 responses to analyze.
Let’s assume you select 5 themes to classify your responses into. Then, you will need
2,000*1=2,000 credits for sentiment analysis
2,000*1=2,000 credits for emotion analysis
2,000*1=2,000 credits for extracting keywords
2,000*5=10,000 credits for theme-wise classification.
You will need a total of 16,000 credits to analyze these survey responses.